AWARD-winning RV manufacturer Paradise Motor Homes, which has hauled
itself out of receivership, is a still "a very sound business", according
to its new owners.
The Gold Coast-based motorhome and caravan builder, founded in 2002,
closed its doors in March after running into difficulties but was bought
by a group of private investors ‒ including shareholders of the secured
creditor ‒ last month.
In a recent letter to its "loyal customers", PMH Manufacturing managing
director Shannon Burford said "fresh direction and vision" had now been
brought to the company.
"Without the unwavering support of the staff, suppliers and customers it
would not have been possible to get the business back on its feet again,"
he told them.
"From the moment the business was facing difficulty everyone's primary
concern was not for their future but for the completion of the respective
customer’s builds.
"It has been an honour to work with the staff and suppliers to not only
complete and deliver customers' vehicles but to continue taking orders and
commence new builds.
"We owe a great debt of gratitude to our staff, our suppliers who have
worked with us and to the ongoing support of our loyal customers.
"We thank you all and look forward to working with you."
Senior management are no longer with the company, but key production,
purchasing, sales and administration managers have all been retained.
"During the receivership, we welcomed back around 90 percent of production
staff," Mr Burford explained.
"We are now employing new staff in addition to those pre-existing and our
staffing levels are approaching higher than previous owners.
"Their commitment to the customers and to the product is second to none.
Without their support the continued operation of the business would never
have been possible."
He said the recent setbacks were not based on the commerciality of the
underlying business.
"That being said, we have plans for process improvement and expansion of
production capacity and we are looking into product improvement, design
and innovation with a view to improving what is already arguably the best
motorhome range on the market."
The company was committed to maintaining the high standard of luxury and
safety that customers had come to expect from the brand.
Rebuilding the service and warranty department had already begun and all
valid warranty work would be honoured for current and former builds.