'COVID delays inspection equipment'
finally issued for recall
of deadly RV gas water heaters
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THE long-awaited recall of
potentially deadly gas water heaters fitted to many caravans and other RVs
has been given the go-ahead, it was revealed
"While this is certainly welcome news there are still a few outstanding
matters that we are working through before we can begin to have water
heaters inspected," distributors Suburban and Coast to Coast says in a
message to consumers.
Many owners have expressed frustration at
having to wait so long for a resolution after last year's announcement
that some gas hot water heaters could be deadly.
But Suburban has now been given approval by the
Gas Technical Regulators Committee and the Australian Competition &
Consumer Commission to "progress to recall".
However, delivery of special equipment from the
US necessary for testing has been delayed by the COVID-19 crisis.
Without this equipment, gasfitters will be unable to complete the
"We're expecting this equipment to arrive in approximately two weeks at
which point the recall process will begin," Suburban and Coast to Coast
"When this equipment arrives and the recall begins, consumers will be
directed to a dedicated registration page on our website to register their
water heater and complete an online form.
"This information will be used to provide you with a work order and a list
of authorised recall service agents.
"You will then be able to contact your preferred service agent and book an
appointment for your water heater to be inspected.
"If your water heater passes inspection, a CO
detector will be fitted and no further work will be required."
Heaters failing would be replaced
with a 2020 Suburban gas/electric, storage water
heater ... a like-for-like
not available, the Coast RV recall team will discuss alternative
options, including a Suburban Nautilus
instantaneous (gas only) water heater or other equivalent unit.
An urgent warning by Suburban last year revealed that some
of its gas hot
water heaters could generate elevated carbon monoxide which in some
instances could spill into caravans and other RVs.
"Carbon monoxide can be lethal in large concentrations," it said.
Models affected were SW6DEA, SW6DA, SW4DEA, SW4DA and the dual fuel SW6PS.
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